Returns and Refund Policy
Digital Products
Since our digital fitness tracker templates are instantly accessible and easily shareable, refunds cannot be issued once a download link has been opened or a file has been retrieved. By finalizing a purchase, customers accept and agree to these conditions.
Customer Support
For any issues with your order or if a product seems inconsistent with its description, please reach out promptly to Contact@Dealever.shop. Our support team is committed to resolving all matters fairly and efficiently.
Physical Products
Eligible physical items may be returned within 30 days of delivery, provided that:
The product is unused and in its original condition.
Packaging remains intact.
Proof of purchase is provided.
Please do not return items directly to the manufacturer, as all returns must go through our store.
Non-returnable items include digital files, gift cards, and certain health or personal care products.
How to Initiate a Return
To begin a return request, email Contact@Dealever.shop and include your order reference, the products you wish to return, and the reason for the request. All returns must be authorized before being shipped. Unauthorized packages may be rejected.
Return Shipping
After approval, a prepaid return label will be emailed to you for download and printing. Always include tracking details when sending items back.
Return Policy & Fees
We offer complimentary return shipping for approved requests made within the 30-day period using our provided return label. No restocking fees apply to items returned in proper condition.
If a returned item shows excessive wear, damage, or missing components, adjustments to your refund may be necessary — these will be communicated before processing. Returns sent after the allowed timeframe or without authorization may be declined or subject to additional fees.
Refund Process and Timeline
Once your returned item is received and inspected, you will receive an email notification regarding refund approval or denial. Approved refunds are processed back to the original payment method, typically within 5–7 business days. Processing times may vary depending on your bank or payment provider.
If delays occur, you may wish to contact your financial institution first, then follow up with us if needed.
Exchanges
Faulty or damaged products can be exchanged for an identical replacement if stock is available. If replacements are not possible, a full refund will be issued. To start an exchange, please reach out via email.
Gift Orders
If you received an item as a gift shipped directly to you, a store credit refund may be available. Orders not marked as gifts or delivered to the purchaser will be refunded to the original payment method.
Policy Agreement
Submitting an order confirms your understanding and acceptance that digital downloads are nonrefundable once accessed, and any physical return request submitted implies agreement with the above terms.
Company Details
DEAL LLC
Phone: +1 207-940-5610
Email: Contact@Dealever.shop
Address: 5691 NW 14th Ave, Ft. Lauderdale, FL 33334, United States
Company Number: L14000170660